Delivery & Returns Information

Delivery Charges

All prices on our website are exclusive of delivery charges, unless specified otherwise.

Delivery charges will be added to the cost of the order during the checkout process prior to entry of payment details. Currently our UK delivery charge is from £6 per box order. (For small Items you can call us for a postal quote on +44 (0)2476 32 95 10).

Delivery prices quoted are for UK mainland. We do ship products outside of the UK for Ireland, Europe and ROW prices please call +44 (0)2476 32 95 10 or e-mail sales@ukshootwarehouse.com

Currency

All transactions through WorldPay with UK Shootwarehouse Limited will be conducted in £GBP.

Written Confirmations

After your order has been placed an email will be sent to you including all information required by the European Commission’s Distant Selling Directive.

Cancelling Orders, Returns and Refund Policy

In accordance with EU regulations private individual consumers (rather than businesses) may:

  • Cancel orders prior to shipping by emailing sales@ukshootwarehouse.com stating your name and order reference, we will endeavour to refund your Credit / Debit card within 5 working days.
  • Cancel orders within 7-days of receipt of goods, provided that the product is in a resellable condition (this means that the product is not damaged, opened / unsealed, has not been used in any way and that the product is complete with the original packing), by using our online returns form (http://ukshootwarehouse.survivalfoodbox.com/index.php?route=account/return/insert) if you purchased online, or by emailing sales@ukshootwarehouse.com stating your name and order reference, we will provide directions on how to return the goods. We will endeavour to refund your Credit / Debit card within 5 working days of receipt of returned goods.

Please note that items returned to us by our courier after 3 unsuccessful delivery attempts will be subject to any return postage fees plus a 10% restocking fee. 

These Terms and Conditions do not affect your statutory rights as a consumer.

Contact Us

We can be contacted by phone on +44 (0)2476 32 95 10 or via email sales@ukshootwarehouse.com, we are committed to responding to all email enquiries within 24 hours and offering a high quality of support and advice.

Email: sales@ukshootwarehouse.com

UK Shootwarehouse

UK Shootwarehouse Limited
Moreton House
Whitacre Road
Nuneaton
CV11 6BW

Tel: +44 (0)2476 32 95 10
 

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