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FAQ

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  • We accept apple pay, PayPal and Credit card payments. If your order is collected from our warehouse we will also accept cash payments.
  • The shipping methods available are DHL next day or Royal mail second class delivery.
  • Yes, you will receive a confirmation email from DHL or Royal mail containing the tracking number for your order.

 

  • You can collect your order from our warehouse, please ring us beforehand to arrange a date and time for collection.
  • Outside of the UK we deliver to Hungary, Italy, Slovakia, Spain and the Republic of Ireland.
  • If you are ordering from a country that we do not deliver directly to you can place an order with one of our distributors located in Norway, Denmark, Sweden, France, Germany, Netherlands, Belgium, Luxembourg, Cyprus and Iceland. Go to Sillosocks.eu for more information on these distributors.

Contact a member of our sales team at [email protected] to organise a return.

  • After your order is received you have 14 days to contact us about returning your order.
  • Yes, click on trade account option at the top of the home page to register for a trade account. You must meet our criteria to be approved and receive a trade account.